All orders will be shipped within 5-7 business days, unless otherwise stated. All orders ship from Brownsville, Texas. Please keep in mind that USPS is experiencing delays due to COVID-19 and delivery times cannot be guaranteed.
Of course! A tracking number will be included in an email that is sent out once your order has shipped.
You can protect your package by adding package protection through Route. You’ll be automatically charged 1% of your order total and packages are traceable and replaceable if lost or stolen. If you have chosen to opt out of Route protection, we are not responsible for lost or stolen packages.
Yes! International orders may take anywhere from 10 days to 2 months to arrive. Super Casual is not responsible for any customs or import taxes that may apply.
If you received a tracking link, but the status has not updated after 14 BUSINESS DAYS, please email us immediately to firstname.lastname@example.org with name and order number.